Uber Tin has proven all of the above and has gone beyond what we ask from her.
Just to show some of Tin’s accomplishments for the month she was able to accomplish the following:
- Average response time in Live Help: 15.94 seconds
- On the spot solutions in Live Help: 149
- Number of accolades by potential and current Ubertor clients in Live Help: 24
- Implemented Kaizens: 2
If you catch Uber Tin on Live Help, be sure to send a congratulations her way, as it is well deserved.
Congratulations Tin!
Tin rockin’ out at the Outsourcing Things Done offices in Manila, Philippines!
5/18/2011 at 9:43 pm
I have used Live Help from a lot of companies, and one frustration is often that the person on the other end of the line isn’t actually listening or using their own deductive skills to help understand and solve your problem.
I *never* feel that way when I chat with Tin. She gets the problem immediately and is always helpful and thorough in her responses. I love when she’s on duty!