I received this email the other day from one of our clients and wanted to post it here. Trina is a new client to Ubertor and has been working on getting her website up and running. Here is what she had to say about our live help team:
Hi,
I am just writing to provide feedback on the service I have received from the online help.Over the last week, I have been working day and night building and customizing my website. With little to no experience in some of the complicated terms and stuff that arise in this process, I have had to call on the online help option a number of times daily.
I have had the pleasure of dealing with Uber Cristian and Uber Mae and can say that every single one of my many requests for help has been greeted and resolved with excellence! I’m sure many of my questions are very redundant to someone who knows this stuff really well but both Cristian and Mae have been superiorly helpful. The customer service received from both of them has absolutely exceeded my expectations and has also taught me a lot about managing and maintaining my website.
This option to get online help within the great hours of service provided has certainly made Ubertor stand out to me as the leading competitor and a company which I am proud and thoroughly happy to do business with for many years to come.
Wishing you a prosperous 2010!
Kind Regards,
Trina Brady
Homelife Benchmark Realty (Cloverdale)
O:604 574 0161 | M:604 866 6948 | F:1 866 332 5568
Thanks Trina!
I’m glad our team is providing you with fantastic service!!
2/2/2010 at 11:39 am
Hey Trina, we agree with your comments totally. We are a long-time Ubertor customer, and have had many needs over the years. Each and every time, Steve J and his team are right there for us! Yay team !! Deb
2/3/2010 at 5:32 am
I second that motion. The experience I have had is just amazing. They are patient and willing to help walk you through and I am not the most tech savvy person. I am still working on mine but almost there. Thanks for all the help.