Zopim lets you chat with customers and give them real-time support.
Zopim makes it easy for you to automate chats. This lets you reach out and talk to customers before they even ask a question.
An online chat system provides customers immediate access to help. Wait times are often much less than a call center, and customers can easily multi-task while waiting.
Live chat software has consistently demonstrated that it can save on both employee task time and phone expenses.
Customers have someone who can immediately walk them through a sale if they become confused or have a question that can make or break a sale.
Live chat is a key feature that websites must have in order to be competitive and to hopefully rise to the top.
Live chat provides immediate access to customers’ pain points. When customers use live chat, they’ll try to ensure that a product will perform as advertised or that a promotion will provide the discount they want.